Delivery, Returns & Exchanges

Delivery
  • STANDARD SHIPPING - 4.95 EUR / FREE FOR ORDERS FROM 80.00 EUR (only applicable for non-sale items)
  • The estimated delivery time is 3 to 5 working days, depending on the delivery address.
The above deadlines for Corsica and remote areas will be extended. No deliveries in the DOM-TOM. For the rest of the world count 4 weeks.
When you place an order, we will inform you of the available shipping methods and the cost.

Order Cancellation/Modification
Please ensure the accuracy of your order before placing it. Any request for cancellation or modification of an order cannot be made once the order has been validated.
You have 30 days from the date of shipment to return your purchase made on Modefarben.fr.

Back
Our return policy lasts 30 days. If you wish to return your order, please contact us within 30 days of receiving your order.

To be eligible for a return, your item must be unused and returned in its original packaging, and you must provide us with a shipping tracking number, specific reason for the return, and proof of purchase on our website.

Other non-returnable items:
* gift card
* cosmetic

To return a product, you must show us a receipt or proof of purchase on our website.
To return your product, you must send your product to the following address: MODEFARBEN 226 RUE LE CORBUSIER 83130 LA GARDE.

In some cases, only partial refunds are granted: (if applicable)

*Any items not in original condition, damaged or missing are not our fault.
* Any item returned more than 30 days after delivery.

You will be responsible for paying your own shipping costs to return your item. Shipping charges are non-refundable.
Depending on where you live, the time your returned product reaches us may vary.
You should consider using a trackable shipping service or purchasing shipping insurance.
We do not guarantee that we will receive your returned item.

There is no exchange.

Refund (if applicable)

Once we have received and checked the returned item, we will send you an email to confirm that we have received it.
We will also notify you of our decision to approve or deny your refund request.

If your request is approved, your refund will be processed and a credit limit will automatically be applied to your credit card or original payment method within a certain number of days.

If you try to send and it doesn't work. Return costs will be deducted from the refund amount, if applicable.

Delayed or lost refunds (if applicable)
If you have not received your refund, please check your bank account first.
Next, contact your credit card issuer as there may be delays before your refund is officially posted.

It usually takes some processing time before a refund is issued. If you have not received your refund after completing all these steps, please contact us at contact.fr@modefarben.fr

Sales item (if applicable)
Only regular priced items can be refunded, unfortunately specials cannot be refunded.

Trades
No change

We exchange, only if you wish to exchange it for the same item, please send us an email to contact.fr@modefarben.fr and send your item to: MODEFARBEN, 226 RUE LE CORBUSIER 83130 LA GARDE.

Gifts

If the returned item was marked as a gift when purchased and shipped directly to you, you will receive gift points equal to the value of the return.
After receipt of the returned item, a gift certificate will be mailed to you.
If the item was not identified as a gift when purchased, or if the giver prefers to receive the item before giving it to you, we will send a refund to the giver and they will know that you returned the item. article.

Shipping
To return a product, you must mail it to: OUR ADDRESS.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from it.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item worth more than $100, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return to us.